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GTN 750 giving "no metar data available" msg
#1
Good morning, 

I recently moved from msfs20, to msfs24. I'm flying the A2A Comanche and when i try to bring up metars for any airport i get the message "no metar data available".  i had this functionality in fs20 with no issues. The 750 works for me in every other way, the only issue is the missing metar data.

I did some research online, and made sure of the following things.

I have the GTN Pro
I am using "live" weather in msfs24
I have the required Navigraph unlimited subscription.
In the Navigraph Hub, i have TDS GTN750 updated in the 'Outside the Sim Products tab"
I went into the TDS manager and made sure I am up to date in TDS GTNXi Pro Navigraph Navdata
I am also up to date with the TDS GPS Manager version
For the Garmin trainer, i am running the second to latest version

When i first logged in after doing research yesterday, i pulled the trainer up and I was able to get metar data on KJFK, i then checked the in sim GTN in the Comanche, and got the "no metar data" message.  I proceeded to update the TDS GTNXi Pro Navigraph Navdata (it was the only thing not up to date, apart from the trainer).  Then i went back into the trainer and tried to pull KJFK metar, this time i got the "no metar data available".  When i went into the Comanche in sim, i got the same message. I tried a few different major airports with the same result.  As i mentioned before, everything else works as expected with the GTN, the only issue i have is the lack of metar data.

Anyway, any other ideas i can try to use to resolve this? 

Thnx much and appreciate the help in advance

Richard

Been doing some more research and i realized, i failed to mention i am using addon linker. Since all the other funtionality was normal, i didn't think the metar issue could be connected to Addon Linker. tonight i will take a look at that angle and make sure my install folder structure is correct as per there instructions.

1. Enable the Integration Gauge
The TDS GTNXi requires a specific component called tds-gtnxi-gauge to be present and active in your MSFS Community folder for certain data features to function correctly.
Check Addon Linker: Ensure the tds-gtnxi-gauge folder is correctly linked and active (indicated by a green light in Addon Linker).
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#2
Hello,

We have just checked and there does not seem to be a server issue, the METAR data works fine. Add-on linker will not interfere with METAR.

We suggest making sure that you update the TDS GTNXI Pro to the latest version, to wait about an hour, then try this:

Reboot the PC, then delete the contents of this folder:
C:\ProgramData\TDS\GTNXi\Weather

After this you can try starting the TDS GTNXi pro again.

Let us know how it goes.
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#3
Thnx for the reply. I can't try this until this evening, but i will definitely try it and report back.
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#4
I got home and followed your instructions and got the metars working as expected. Thanks so much for your help!!! Much appreciated!!

Richard
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#5
Hello Richard,

We are glad to hear this, as always, please enjoy the TDS GTNXi Pro!
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